Your support can turn a life
Dignity Foundation - Mumbai HO
Helpline - (022) 6138 1111
Dementia Daycare - (022) 65133848
Dignity Foundation - Bengaluru Chapter
Helpline - (080) 4151 1307
Dementia Daycare - (080) 4166 1076
Dignity Foundation - Chennai Chapter
Helpline - (044) 42133002
Dementia Daycare - 044-24493165 / Mobile: 9952987126 (Jijo Varghese)
Dignity Foundation - Kolkata Chapter
Helpline - (033) 3069 0999
Dignity Foundation - Pune Chapter
Helpline - (020) 30439190
Dignity Helpline started as a telephonic extension to the Dignity Companionship service. The nature of emergency help for elders in difficult circumstances has changed the functioning of the Helpline. It is today dedicated exclusively for the help and rescue of older persons. Distress calls from elders seeking assistance are handled by a qualified social worker. Everyday Helpline receives 8-10 calls of elders who are being abused, harassed, neglected, or denied their rights. The trouble may be with their children, relatives, neighbours, institutions, etc.
The nature of help rendered:
Volunteers trained in social skills and basic counselling are sent to the senior citizen's residence on a fact-finding mission. Thereafter, appropriate assistance is provided to the aggrieved caller. Dignity volunteers found that in many cases their counselling by itself was not enough. Other types of additional assistance are often required for an effective and speedy redressal of grievances. The following referral network has been put in place to deal with the above problems:
Lawyer's help to advice Dignity Foundation as well as the victim on matters relating to property, will, nomination, transfer, name change etc.
A group of lawyers are available at regular intervals for consultation to the distressed parent/s.
Assistance has also been provided in successfully bringing to the notice of the High Court the agony suffered by the aggrieved parent/s who have filed cases of harassment, trespass, etc. but had not had a hearing for as long as twenty years.
Legal assistance is also provided in the form of informative articles which find a regular place in the magazine Dignity Dialogue published every month.
It has been set up with a view to expediting the solution to legal problems and helping the parties avoid expensive and time-consuming litigation. The forum consists of retired members of the higher judiciary, civil and police service and a psychiatrist / psychologist / counsellor and social worker. The forum meets to study selected cases presented by Dignity Foundation after all possible channels of negotiation have been exhausted by the Foundation volunteers & staff. These are usually cases which could have a conclusion and benefit from advice and pressure from an eminent group of persons.
The Police Commissioner's Office in Mumbai and Chennai have directed all the police stations in Mumbai and Chennai that elder abuse cases brought in by the Dignity Foundation volunteers need to be attended to on top priority. This has already proved very successful. Children / relatives have, in most cases, been effectively prevented from inflicting mental and physical torture on their parents
Police help to warn the errant "child" to treat the parent better. Police authority is also used to provide emergency assistance and rescue from imminent abuse.
The second move by the police in Mumbai has been to request the Foundation to institute Chapter Case proceedings with the help of the Asst. Police Commissioners who have special magisterial powers to bind the errant son/daughter/caretaker to good conduct.
Real Life Cases
A Psychiatrist's / Psychotherapist's/ Counsellor's help is sought for dealing with the psychological problems that are common among the abused parents or in helping the parent cope better with the circumstances. Clinical assessments are made on the basis of which recommendations are given.
Dignity Helpline in 5 Cities
|Mumbai Dignity Helpline||022 6138 1100|
|Chennai Dignity Helpline||044 4213 3002|
|Kolkata Dignity Helpline||033 3069 0999|
|Bengaluru Dignity Helpline||080 4151 1307|
|Pune Dignity Helpline||020 3043 9190|